FAQ

 

Why Glow Maternity Hire?

 

At Glow, our mission is to be Adelaide’s go-to maternity (and beyond) dress hire for all occasions, at affordable prices.

Each dress in our collection is carefully selected to complement your bump while providing comfort and style, so you can feel confident at every stage of pregnancy.

We pride ourselves on being personable yet professional. Pregnancy and motherhood are challenging enough, that’s why we stay flexible to your needs, ensuring a smooth, tailored experience for every customer. While we have T&Cs to keep things organised, we’re always easily contactable and happy to assist with questions, requests, or individual styling advice.

At Glow, your experience matters. We love hearing your thoughts and ideas because what you want is what drives our business. Our goal is to make hiring your dream dress stress-free, enjoyable, and memorable.

Do You Offer Try-Ons?

 

Our in-store try-ons are currently being set up and will be available by the end of April.

In the meantime, we’re offering Try-On at Home — pick up your chosen dress(es) and try them on in the comfort of your own home.

Do I Have to Clean My Dress?

 

No, please do not attempt to clean the dress. All our dresses are professionally dry-cleaned to keep them in pristine condition, ensuring they stay beautiful for every wearer. Dry cleaning costs are included in your hire fee.

How Long Is the Hire Duration?

 

All dress hires are for 4 days. If you’re unable to return the dress within this timeframe, please let us know in advance, as our dresses are often booked back-to-back and we need time for professional dry cleaning.

How Do I Secure a Dress?

 

All bookings are made online. A dress is only confirmed once the hire fee has been paid.

Until payment is received, the dress is not secured,  if someone else enquires about the same dress before your payment is made, it may be offered to them.

How Does the Bond Work?

We charge a $100 bond as security in case a dress is lost, stolen, or damaged. The bond is paid at checkout along with your hire fee. Once the dress is returned in good condition, the bond will be refunded via the same payment method.

 

Do you post Australia wide?

Yes, we offer express postage to ensure your dress arrives safely for your special event. Postage costs $30 and includes a prepaid return satchel.

When returning your dress, please drop the satchel at your local post office so it can be tracked and returned on time.