FAQ
Why glow maternity hire?
At glow our mission is to be Adelaide’s go to maternity and beyond dress hire, for all occasions at affordable prices.
To achieve this we have carefully selected each dress to ensure it compliments and accommodates your bump in comfort and style. We are always interested in your opinions when it comes to my business ideas as what the customer wants is what’s important.
Our aim is to be personable yet professional. We will always be flexible to your needs as we know pregnancy and being a mamma is hard enough. We don’t have hard rules in place although we do have T&Cs just to keep things organised, but alternatively We’ve made ourselves easily contactable to help with your individual needs and to ensure your experience is tailored for each person and an overall smooth process. So please hit us up with any questions or queries We are more than happy to chat.
Do you offer try ons?
Yes. We currently have a space set up for try ons located in Adelaide western suburbs.
As try ons are home based all try ons are via appointment only bookings via DM on Instagram or via email glowmaternity@gmail.com
Try on times are Monday-Friday for a duration of 30 minutes. You are able to take a dress home the same day if the dress is not booked out.
Do I have to clean my dress ?
No, please do not attempt to clean the dress. We have all our dresses professionally Dry cleaned to ensure our dresses are kept in the best condition as quality dresses is what keeps them looking beautiful. All dry cleaning costs are included in your hire fee.
How long is hire duration?
All Dress hire is 4 days. If you are unable to return the dress in this timeframe please let us know in advance as dresses are booked back to back and we need to allow time for dry cleaning.
How do I secure a dress?
Bookings are made online. A dress is confirmed once hire free is paid.
A dress will not be secured until payment is received. If you have booked a dress and not made payment yet and someone enquires about the dress it will be deemed available.
How does the bond work?
We charge a bond incase the dress is lost stolen or damaged. Bond payment is $100 for all dresses. Bond is paid at check out. Once the dress is returned the bond will be refunded via same payment method.
Do you post Australia wide?
Yes, we offer express postage to ensure your dress arrives safely for your special event. Postage is $30 which includes a return paid satchel.
When posting a dress back please drop satchel at your local post office to ensure it’s sent on time and can be tracked.